Home » Blog » 6 Fundamentals for Peer Coaching in Workplace
“If you want to go fast, do things alone. If you want to go far, do it together.”
It tells why we need something like Peer coaching. Peer coaching is a form of relational learning in which professionals, managers, and executives collaborate to improve as individuals with peer group help. They accomplish this by fostering an environment that encourages and promotes learning, self-reflection, thoughtfulness, and trust. They would have never met in their personal or professional lives. Every peer group comes with a composition of diverse and new people with their own unique set of lenses.
Despite the stranger element, people come together and commit to assisting one another to achieve predefined goals through self-directed learning. Each person takes on the role of peer coach and peer client alternately. Getting individuals to participate fully in peer coaching can be difficult in a variety of ways.
For some, this can be a frightening concept. It entails lowering your guard and allowing another person to point out your flaws. If it’s someone you work with, this may be more difficult. How does one cultivate an environment in which people are not threatened into lowering their defenses? On the other hand, how can you ensure that when people are ready to self-reflect, they are guided toward the desired outcomes?
The answer to these questions is found in adhering to peer coaching principles.
Organizations can use these to ensure that their peer coaching efforts are fruitful and have a measurable impact.
The very important step is to create an environment conducive to self-reflection. This is critical for peer coaching to succeed because it enables individuals to feel comfortable discussing their aspirations. Maintain a sense of comfort and closeness by limiting each unit or team to three members.
A positive outlook is critical for peer coaching initiatives to succeed. Individuals are more to benefit from this process. This is a growth mindset, and it is critical for anyone who wishes to develop – not just professionally, but also personally. It can be beneficial to include managers, department heads, and other company leaders in these peer coaching sessions, as they often have unique experiences and knowledge that can truly motivate others to grow.
This is a critical step in the process of peer coaching. Not everyone is adept at either giving or receiving feedback. Individuals may experience distress, which can contribute to disharmony. How does one avoid running afoul of their peers while maintaining their integrity? Organizations can coach teams on how to give and receive feedback – all it takes is a few basic rules. The most critical aspect of this is emphasizing the value of active listening. This, along with careful observation and communication, forms the foundation for effective feedback.
Effective feedback that both identifies areas for improvement and motivates is a valuable skill, but it is often underdeveloped in new managers. Effective feedback requires managers to possess a number of critical skills, including the ability to observe, communicate, and listen. By assisting future leaders in developing those skills early on, they will be better prepared to coach their teams.
To get the most out of peer coaching, teach your participants not only how to formulate feedback but also how to receive it without allowing their emotions to become a hindrance to growth.
Setting appropriate goals establishes the framework for peer coaching sessions. Help each participant create a set of personalized goals they wish to accomplish over the course of a specified number of weeks. Help them note their individual goals, the skills they wish to develop, and the new knowledge they wish to acquire. Individuals will need to reflect on themselves and their goals from both the teacher and learner perspectives.
Along with standard performance goals set by managers, encourage team members to set their own attainable learning goals and share them with the rest of the team. Making learning objectives visible to the rest of the team holds individuals accountable for achieving them and informs potential coaches on the team about what their peers want to learn.
They can then develop a set of SMART objectives. This will assist them in developing specific, measurable, assignable, relevant, and time-bound goals that will aid in their success. When everyone is prepared with their objectives, the next step is to communicate them.
Team leaders make sure to assist their direct reports in connecting their learning objectives to the larger company goals and ensure that team members have the time and resources necessary to accomplish their objectives. To ensure that goals are realistic and attainable, one strategy is to employ the SMART model, in which objectives are specific, measurable, assignable, relevant, and timely.
The proper tools are critical, as the majority of people are still working from home at the moment. Even if they are not, these tools will be beneficial. To facilitate these processes, organisations require online collaboration, communication, and feedback tools. There are numerous such tools available online, each tailored to a specific set of needs and budgets.
Certain tools assist in the addition of tasks and due dates, as well as the facilitation of video conferencing and online chatting. These can be beneficial during events or times when people are physically unable to be in the same place.
Continuous learning is not limited to the implementation of new policies and opportunities. To initiate a genuine culture shift, the first step is to articulate why education is critical and why you wish to change the culture. Why should individuals take part? How will individuals benefit from coaching their peers or from being coached by their peers?
In ground-breaking research on the Impact of Mindset on Learning: Stanford psychologist Carol Dweck discovered that people approach learning and development with one of two mindsets: fixed mindsets or growth mindsets.
Individuals with fixed mindsets will struggle to fully benefit from peer coaching. They may become emotional or defensive in response to feedback, and they may succumb to discouragement when confronted with obstacles.
Individuals with growth mindsets, on the other hand, will view coaching as an opportunity to grow and improve. They are much more likely to thrive in an environment that values continuous learning.
Initiate peer knowledge sharing by designating specific times for peers to share tips, insights, or praise. This will help people become familiar with the process and will help drive change within your organisation.
Begin by instituting biannual or quarterly 360-degree reviews in which employees focus solely on developing and improving one another.
In conclusion, adhere to these peer coaching principles to make the most of these enjoyable and collaborative learning experiences. It’s an excellent way to facilitate self-development when guided by the appropriate leadership.
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23rd June, 2021
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